Frequently Asked Questions

Everything you need to know about our ethical beauty standards and services.

What defines a product as 'Clean' at Clean Beauty Collective?

All products in our collection are strictly vetted to be free from parabens, sulfates, phthalates, and synthetic fragrances. We prioritize non-toxic, ethically sourced, and cruelty-free ingredients that are safe for both your skin and the environment.

Are your products vegan and cruelty-free?

Yes, 100% of our inventory is cruelty-free and never tested on animals. While the majority of our range is vegan, a few items may contain organic beeswax or honey; these are clearly labeled on the product pages.

What is your return policy for opened skincare?

We want you to love your routine. If a product doesn't work for your skin type, you can return it within 30 days of purchase for a store credit or exchange, even if it has been lightly used.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited 2-day shipping for those who need their glow-up essentials sooner.

Do you use sustainable packaging?

Absolutely. We use recyclable glass bottles, PCR (post-consumer recycled) plastic, and our shipping boxes are printed with soy-based ink and are fully compostable.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.